Yesterday I ordered a couple of books from
Amazon (don’t judge) to be delivered next-day. Checked the tracking this
morning and it said the delivery was delayed due to the driver
attempting to deliver, but nobody was home, which is Lie #1. I work from
home and my desk is about 3 steps from the door. Due to deadlines, I’ve
not left the house in 2 days. I called ontrac and the rep said the
driver left a door tag: Lie #2. He then said he’d call the driver’s
supervisor to find a solution—hmmm…the supervisor isn’t answering the
phone. A call to Amazon brought nothing but apologies. ontrac said their
driver went home (at 1:00 pm!) so they wouldn’t deliver today. I called
Amazon and cancelled the order and cancelled my Prime membership.
Never EVER use ontrac.
